Cookies

Who are we?

This Cookies Policy explains how the British Red Cross incorporated by Royal Charter 1908; registered as a charity in England and Wales (220949), Scotland (SC037738), Jersey (430) and the Isle of Man (0752); and Britcross Ltd registered as a company in England and Wales (00932598) (collectively "British Red Cross") uses cookies and similar technologies on our websites. Please review this Cookie Policy to learn more about which of our websites use cookies, the types of cookies we use, why we use them and how you can manage the use of cookies.

You should read this Cookies Policy alongside our Privacy Notice and our Terms and Conditions.

If you would like further information on our use of cookies and similar technologies, please contact us at dataprotection@redcross.org.uk.

  1. What is a cookie?

Cookies are small text files which save information about you when you use a website. If you agree to them, they are stored on your device. Cookies can make using a website easier because they remember information like what you put in your shopping basket or what you last searched for.

Cookies are used by website owners to provide you with a positive browsing experience, and to help make improvements.

Our site uses cookies to:

  • Make our site work.
  • Collect data on how users navigate our site, which helps us to improve it.
  • Allow you to share our content on social networks.
  • Help us provide relevant advertising to those who may be interested in it.

We do not use cookies to:

  • Collect any personal data.
  • Pass personal data to third parties.

    In this Cookies Policy, we use "cookies" as shorthand for any technology that stores information on your device, or gains access to information on your device (for example pixels and Javascript tracking tags).

    For more information on cookies, please see the Information Commissioner's Office information on cookies.

     

    2. What cookies do we use and why?

    We have split the cookies used on our site into four categories:

    • Strictly necessary cookies
    • Functional cookies
    • Performance cookies
    • Targeting cookies

    Each of these categories is explained in section 5 below.

    Our websites use both "first-party" and "third-party" cookies.

    First-party cookies are set and collected by our websites and are only used by our websites when you visit them.

    "Third-party" cookies are set and collected on our websites by third-party providers whose services we have added to our pages, e.g. cookies set by embedded Youtube videos or Facebook advertising. The British Red Cross does not control how third parties use these cookies, so we suggest you check their website to see how they're using them or block the cookies. To understand more about these third-party cookies and their privacy policies, please visit their websites directly.

    We use some other technologies similar to cookies to store data on a user's device. It is important you know about them so you can make informed choices about whether to allow their use on your device. The most common ones include:

    • Web Storage, also known as Document Object Model (DOM) storage. Our website(s) use the browser's "SessionStorage" and "LocalStorage" to store data. "SessionStorage" is stored temporarily, but the "LocalStorage" is persistent. You may erase them by deleting your browser's history.
    • Web Beacons are small digital image files hosted on some of our website's pages that register when a browser visits the page. This allows us to know when a user has viewed a web page. You can prevent their use by switching off cookies in your browser. There are also browser add-ons and extensions that specifically block web beacons. To avoid web beacons in emails, you can turn off images in your email service.
    1. How do I manage my cookie settings?

    You can change which cookies we set at any time by visiting the preference centre found via the "Manage Cookies" link in the website footer, adjusting the sliders to "On" or "Off" and clicking "Confirm My Choices".

    Some cookies are essential cookies which cannot be turned off using the slider. These cookies are "Strictly necessary". If you choose not to accept our cookies, then we will only store these "Strictly necessary" cookies.

    Most internet browsers automatically accept cookies unless you change your browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. The "Help" menu in the toolbar of most web browsers will tell you how to do this, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

    Please find below links describing how to do this on some popular browsers.

    Some third parties may allow you to manage their cookies independently, through the platforms that control them e.g. Facebook. Please refer to the list of other third-party cookies in the table below and their respective policy pages for further information.

    To delete or review cookies that are on your device, you will need to go into the settings of your browser and review them. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.

    1. Changes to this policy

    We may update how we use cookies (and this policy) from time to time. So please check regularly to keep up to date with any changes.

    1. The cookies we use

    There is more information about the individual cookies we use below. This includes the purposes for which we use them and how long they remain on your device. This is a list of all the cookies that may be set.

     

    Strictly Necessary cookies

    These cookies are essential for the website to function. They enable core functionality such as security and remembering items added to a shopping basket. You cannot switch off these cookies

    We use the following necessary cookies on our store:

     

    Cookie

    Name

    Purpose

    CloudFlare

    __cfduid

    Set by the CloudFlare service to identify trusted web traffic.

    Admin

    _ab

    Used in connection with access to admin.

    Store

    _orig_referrer

    Used in connection with shopping cart.

    Store

    _secure_session_id

    Used in connection with navigation through a storefront.

    Store

    Cart

    Used in connection with shopping cart.

    Store

    cart_currency

    Used in connection with shopping cart.

    Store

    cart_sig

    Used in connection with checkout.

    Store

    cart_ts

    Used in connection with checkout.

     

    Store

    checkout_token

    Used in connection with checkout.

    Store

    Secret

    Used in connection with checkout.

    Store

    Secure_customer_sig

    Used in connection with customer login.

    Store

    shopify_pay_redirect

    Used in connection with checkout.

    Store

    storefront_digest

    Used in connection with customer login.

     

    Functional cookies

    Functional cookies enhance your experience of using our websites. For example: - Remembering your preferences e.g. if you have already done a pop-up survey. - Using embedded functionality e.g. interactive maps, embedded videos. These cookies may be first-party cookies set by us, or third-party cookies set by service providers we use. If you switch these cookies off, then some or all of these website services may not function properly.

     We use the following functional cookies on our site:

    Cookie

    Name

    Purpose

    Cookie policy acceptance

    cookies

    Used to store a unique identifier for your session, providing a mechanism for persisting information between web pages.

     

     

    Performance cookies

     

    Performance cookies allow us to measure and improve the performance of our websites. For example, they: - Collect information about how visitors use the website, to inform decisions around website design (e.g. prioritising the more popular fundraising appeals). - Collect information about how visitors arrived at our website, so we can invest cost-effectively in marketing activities (e.g. seeing how many donors came from an advert in a newspaper to decide if we should put an advert in that newspaper again). - Allow us to test different versions of our website to see which designs work better for our website users (e.g. changing the words on a button to see if more people click on it). These cookies may be first-party cookies set by us, or third-party cookies set by service providers we use. If you switch these cookies off, then we will not be able to monitor and improve our websites.

    Cookie

    Name

    Purpose

    Google Analytics

    _ga

    Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

    Google Analytics

    _gat

    Used to throttle request rate

    Google Analytics

    _gid

    Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

    Analytics

    _landing_page

    Track landing pages.

    Analytics

    _orig_referrer

    Track landing pages.

    Shopify analytics

    _s

    Shopify analytics.

    Shopify analytics

    _shopify_country

     

     

     

    Shopify analytics

    _shopify_fs

    Shopify analytics.

    Shopify analytics

    _shopify_s

    Shopify analytics.

    Shopify analytics

    _shopify_sa–p

     

    Shopify analytics relating to marketing & referrals.

    Shopify analytics

    _shopify_sa–t

    Shopify analytics relating to marketing & referrals.

    Shopify analytics

    _shopify_uniq

     

    Shopify analytics.

    Shopify analytics

    _shopify_visit

    Shopify analytics.

    Shopify analytics

    _shopify_y

    Shopify analytics.

    Shopify analytics

    _y

    Shopify analytics.

    Shopify analytics

    tracked_start_checkout

    Shopify analytics relating to checkout.

     

    Targeting Cookies

    Targeting cookies are used to display relevant advertising to you on our websites, and on other websites and social media platforms. These cookies: - Collect information about your browsing habits, so we can show you targeted adverts about us on other websites you visit via our carefully selected third-party suppliers. - Help us to make our adverts more effective and cost-efficient. - Help us to find other people with similar interests to yours. - Allow you to share social media content with family, friends and your network. Targeting cookies do not collect and store personal data, such as your name or email address. Only digital identifiers and behavioural information (e.g. if you donated) would be used for this purpose. These cookies may be first-party cookies set by us, or third-party cookies set by service providers we use. If you switch these cookies off, then the adverts you see will be less targeted. You may still see our adverts on other websites.

     

    Targeting Cookies

    Cookie Provider

    Cookie Name

    First / Third Party

    Duration

    donate.redcross.org.uk

    gex_id

    First Party

    Session

    youtube.com

    CONSENT

    First Party

    6154 Days

    redcross.org.uk

    _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx_scid_tt_enable_cookie_ttptfpsi

    First Party

    A few seconds, 395 Days, 389 Days, 389 Days, A few seconds

    org.uk

    _fbp_schn_uetsid

    First Party

    89 Days, Session, A few seconds

    www.facebook.com

    Third Party

    Session

    tiktok.com

    _ttp

    Third Party

    389 Days

    mathtag.com

    mt_misc, uuid

    Third Party

    29 Days, 392 Days

    s7.addthis.com

    __atrfs

    Third Party

    A few seconds

    sc-static.net

    _schn, X-AB

    Third Party

    A few seconds, A few seconds

    t.co

    muc_ads

    Third Party

    729 Days

    giphy.com

    _gid

    Third Party

    A few seconds

    doubleclick.net

    IDE, test_cookie

    Third Party

    390 Days, A few seconds

    script.hotjar.com

    _hjShownFeedbackMessage

    Third Party

    A few seconds

    twitter.com

    personalization_id

    Third Party

    729 Days

    addthis.com

    uvc

    Third Party

    395 Days

     

     Controlling use of cookies

    Most internet browsers automatically accept cookies unless you change your browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

    Please note however that if you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.

     Unless you have adjusted your internet browser settings to block cookies, our site will set cookies.

    To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org.uk/.

     Updated 19 Dec 2022